R2pBet Casino Privacy Policy

At R2pBet Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every stage of your interaction with our platform. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website at https://r2pbet.com/ or use any of our services. By accessing our platform — whether through desktop, the R2pBet app, or mobile browser — you agree to the practices described in this document. We encourage you to read this policy carefully before using our services.

Who We Are

Our online casino operates under the name R2pBet Casino, owned and managed by Caishxn Holding B.V. We hold licenses issued by the Curaçao Gaming Authority and Anjouan (Comoros), which govern our operations and ensure compliance with applicable data protection laws. When you complete the R2pBet Casino login process or register a new account, we become the data controller responsible for your personal information.

Information We Collect

When you register, log in via the R2pBet login page, or interact with our services, we may collect the following categories of personal data:

Full name, date of birth, and government-issued identification documents
Email address, phone number, and residential address
Financial details, including payment method information used for deposits and withdrawals
Login credentials and account activity, including gaming history and transaction records
Device information, IP address, browser type, and operating system
Communications you send us via email at support@r2pbet.com or contact@r2pbet.com, or through our 24/7 live chat support
Preferences and settings you configure within your account

At R2pBet, we also gather technical data automatically when you visit our platform, including cookies and similar tracking technologies. This helps us maintain site performance, remember your preferences, and improve your overall experience across our 6,000+ game library.

How We Use Your Information

We use the personal data we collect for the following purposes:

To verify your identity and comply with our Know Your Customer (KYC) obligations under our gaming licenses
To process your deposits and manage R2pBet withdrawal requests in a timely manner
To administer your account, including managing bonuses, loyalty program tiers, and promotional offers
To provide customer support through email and live chat
To detect and prevent fraud, money laundering, and other unlawful activities
To personalise your experience and show relevant promotions based on your gaming activity
To comply with legal and regulatory requirements imposed by our licensing authorities
To send you service-related communications, including updates to our terms and policies

At R2pBet Casino, we do not use your data for purposes beyond those listed above without your explicit consent. If you have previously opted in to receive marketing communications, we may inform you about new bonuses, the R2pBet promo code offers, and upcoming tournaments such as our Jackpot League or Spinoleague events.

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: processing required to fulfil our obligations to you as a registered player
Legal obligation: compliance with applicable laws and our licensing conditions under Curaçao and Anjouan regulations
Legitimate interests: fraud prevention, security monitoring, and platform improvement
Consent: where you have provided explicit agreement, such as opting in to receive marketing messages about R2pBet bonus code promotions or free spins offers

Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with:

Payment processors and financial institutions to facilitate deposits and withdrawals via Visa, Mastercard, Skrill, Neteller, MiFinity, bank transfer, and cryptocurrencies
Game providers and software suppliers among our 65+ partners, where technically necessary for gameplay
Regulatory bodies and law enforcement agencies when required by law or under our licensing conditions
Identity verification and anti-fraud service providers for KYC purposes
Analytics and technical service providers who assist us in maintaining and improving our platform

All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable privacy laws.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law — typically a minimum of five years following account closure. This enables us to comply with anti-money laundering regulations and resolve any disputes that may arise. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: the right to request a copy of the personal data we hold about you
Correction: the right to have inaccurate or incomplete data updated
Erasure: the right to request deletion of your data, subject to legal retention obligations
Restriction: the right to limit how we process your data in certain circumstances
Portability: the right to receive your data in a structured, machine-readable format
Objection: the right to object to processing based on legitimate interests, including direct marketing
Withdrawal of consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our team at support@r2pbet.com. We will respond to all verified requests within the timeframes required by applicable law.

Cookies and Tracking Technologies

Our R2pBet Casino platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You may manage or disable cookies through your browser settings; however, doing so may affect some functionality of our platform, including the R2pBet app download process and account login features.

Security Measures

At R2pBet Casino, we implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL encryption, secure server infrastructure, and strict internal access controls. While no system can guarantee absolute security, we continuously review and update our safeguards to minimise risk.

Restricted Countries

Our services are not available to residents of certain jurisdictions, including the United States, United Kingdom, Australia, France, Netherlands, and a range of other countries listed in our Terms and Conditions. If you access our platform from a restricted country, we are unable to provide you with our services, and any personal data collected in such circumstances will be handled in accordance with this policy.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you via email or a prominent notice on our website. Your continued use of R2pBet Casino after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. You can reach us at support@r2pbet.com or contact@r2pbet.com. Our support team is available 24/7 via live chat on our website. We value your trust and are committed to resolving all privacy-related enquiries promptly and transparently.

Content updated: July 23, 2026